Our executive team is comprised of seasoned industry leaders. Our expertise brings you real-world solutions that uncover hidden savings opportunities. We deliver the highest quality, most effective solutions for you.
Michele J. Flynn, Founder and President
With more than 25 years of real estate and corporate administrative experience, she leads a team of professionals who have “been there, done that,” accentuating her belief that if you advise a company on how to run an operation, you need to know how to run that operation. An industry visionary, Michele led the way for performance based contracting and at risk fees, both of which have become industry standards today.
Michele brings to each engagement deep expertise in leveraging process and technology to reduce expenses and align corporate services to meet the changing needs of business units. Before Expense Management Solutions, Michele held executive positions with Fortune 500 companies, international banks and public accounting firms in real estate, investment management, administrative services and contract administration.
She has lectured at universities and professional trade organizations and written for industry publications (i.e. Facilities Design and Management, Purchasing Today, Financial Executive, Corporate Real Estate Executive, CRE Leader) on subjects such as e-procurement systems and trends, e-commerce initiatives; business process design; outsourcing; global sourcing; supplier relationship management, real estate finance, corporate real estate management and shared service organizational issues. Michele earned an MBA from Southern Methodist University and an AB in International Relations from Mount Holyoke College. She is Board Certified in Corporate Real Estate (BCCR) by Corenet, and is a designated Certified Outsourcing Professional (COP), member of the Institute of Supply Management, Purchasing Management Association of Boston, International Facilities Management Association, International Association of Outsourcing Professionals, the Sourcing Interests Group, and a number of other professional organizations.
Chris O'D. Malone, Director, Shared Services
Chris provides expertise for operational assessments, systems evaluations, purchasing, and real estate reviews requiring a significant focus on mail, document management, travel, accounting and IT. She has 25 plus years experience in operations, finance, purchasing, information systems, accounting and real estate. Prior to joining EMS, Chris served as a second vice president of investment operations for a global financial services company; engagement manager for a national software and consulting firm, and director of administrative operations for an asset management company.
Chris earned a BS in business administration from the University of Connecticut, and an MS in professional accounting (MSPA) from the University of Hartford. A member of the International Association of Outsourcing Professionals, Chris is working toward achieving the Certified Outsourcing Professional (COP) designation.