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Case Studies

You learn about the results we generated for our clients by reading out case studies. Each case study highlights a particular Expense Management Solution service and acquaints you with our methodologies.

These are real projects, real solutions and yes - real savings.


Global IFM Sourcing Initiative Results in $45 Million Operating Cost Reduction
EMS helped our client develop and implement a comprehensive global sourcing strategy that will generate a 21% savings or a $45M cost reduction over five years.

Corporate Travel Review Exceeds $3.5 Million in Annual Savings
Rising travel costs forced this annuity company to establish a corporate travel program that reined in unnecessary spending while satisfying the needs of its diverse business units.

Insurer saves $4 Million by Outsourcing Its Records Management
By identifying the key drivers and opportunities in their current business processes related to records management and making the appropriate process and partnership changes, this insurer achieved an annual savings of $4 Million dollars.

Facility Management Review Yields $1 Million in Savings
By restructuring and outsourcing all real estate related services, including facilities management, project management, and relocation (MAC) services, a leading global provider of life sciences and analytical instrument systems saves more than $1 Million annually and allows the Workplace Services Group to play a more strategic role for its internal customers.

Procurement Review Identifies $49 Million in Hard Dollar Savings
Through organizational realignments, staff retraining, system implementation, and process redesign, this annuity company shifted the focus of the group from a tactical, processing unit to a strategic and best practice unit.

FM Outsourcing Drives $21.8M to the Bottom Line
This financial services company reduced their operating costs by $21.8M over the five-year term of this first generation FM outsourcing and allows the real estate team focus on more strategic issues.

Aggregation of Tenant Representation Lowers Fees by 40%
Awarding a single contract for tenant representation across the entire 6.5M SF portfolio to one full-service real estate firm lowers professional fees paid by 40% and reduces this financial services company exposure by using Expense Management Solutions' industry-leading services agreement.

Mail Services Review Results in 40% Savings
This financial services company offset spiraling postal rate increases by conducting a thorough review of its mail services operation, which supports 3,000 locations. Mail services expense was reduced by 40 percent.

Food Service Consolidation
National financial institution reduces costs by 30% and increases service levels across existing and newly acquired businesses by consolidating food service operations.

Establishment of Procurement P&Ps Lays Foundation for Savings
With the full implementation and adoption of the new procurement policies and procedures for all activities including supplier selection, bid guidelines, supplier performance management and reporting, end users had clear and concise guidelines that allowed the company to realize over $49 million in cost reductions annually.

FM Provider Review Identifies Opportunities for Savings and Service Improvements
An extensive re-bid strategy was designed to help this notable software company improve shareholder value and improve the strategic value of their current outsourced facilities management program.

Sourcing of Temporary Services Saves 30% in 30 days
Global travel, financial and network services provider successfully leverages volume and e-sourcing strategies to obtain significant discounts with the providers of temporary staffing services and completes contract negotiations in thirty days resulting in savings of more than 30% of the compressible spend.

Supplemental Staffing Keeps Company Going During Restructuring
In order to immediately capture the benefits of newly identified opportunities, this annuity company fast-tracked their restructuring by bringing an Expense Management Solutions' manager on-site to supplement their staffing temporarily.

Signage Standards Program Saves 20-50%
Previously overlooked as an opportunity for savings, this Fortune 200 financial services company establishes a new national signage program that slashes their annual expense by 50% for interior signage and 20% for exterior signage.

70% Reduction in Cycle Time Achieved by Forms/Print Review
Automation cut order cycle time by 70%. Consolidation of management and production under a single master vendor nationwide guaranteed 24% reduction in costs over the term of the contract.

Vendor Performance Management Program Drives Efficiency and Supplier Effectiveness
Within a six-month timeframe, EMS helped this financial services company implement a comprehensive performance management program for Facilities Management Services across its 8.5 million square foot real estate portfolio.

Facilities Management Outsourcing Results in 25% Costs Reduction
EMS recommended a consolidated approach to the clients outsourced facility management services for a portion of their administrative portfolio, which resulted in more than a 25% savings.

Internal FM Department Review Identifies Opportunities for Savings and Service Improvements
A comprehensive current environment assessment for a high technology based client's facilities management organization was conducted to evaluate service delivery methods, clearly define business drivers and customer expectations, baseline current operating expenses, benchmark services and costs, recommend improvement opportunities and enhance the strategic value of the department.

Real Estate Services Review Reduces Total Occupancy Cost by 40%
Within three years, this financial services company reduced their total cost of corporate occupancy by 40% despite no decrease in headcount and no significant reduction in occupied space.

Food Service for 1,200 Outsourced and Implemented in 30 days
This biopharmaceutical company had thirty days to replace its current foodservice provider. Expense Management Solutions led the bid process and delivered a new program on schedule that resulted in increased meal options for the employees and reduced the company's subsidy.

Travel P&P Development Saves Company Millions
The development of Travel Policies and Procedures laid the groundwork for a strategic overhaul of this financial services company's corporate travel program which yielded millions of dollars in savings.

Strategic Training Class Prepares Managers for Reengineering
A customized training program was developed to teach this manufacturer's management team how to effectively reengineer key functions within their organization.

Outsourcing of Relocation Services Saves 10%
Pressured to reduce costs and increase service levels, this provider of life sciences achieved both goals by using Expense Management Solutions' proprietary qualitative analysis and baseline modeling tools and outsourcing of all move activities to a single regional provider.




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