The bid is complete, the contract is signed and the acquisition of the new product or service has been a success. Now comes the tough part. How can you be sure the supplier delivers as committed? Oftentimes, once the intensity of the bid process is complete, suppliers shift their focus toward landing the next major contract while your account slips into "maintenance" mode.
Our experts customize our proprietary Performance Management Program to suit your needs. We provide you with an integrated series of custom service level agreements, key performance indicators and a performance management program. With these tools you can manage your suppliers efficiently and ensure your objectives are achieved on an ongoing basis.
To see specific examples with real clients and real performance management programs, click on the articles and case studies referenced above. To find out about more solutions to help you achieve your goals, click on "Next Service Offering" below.